At Androtics our goal is to provide you with world class customer service. Whether placing an order, making a change, or returning an item, you are the most important part of our business and we appreciate you.
With that said, please allow 3 weeks (21 days) for delivery and processing of returns. Some International returns may take longer depending on method of delivery.
Once in our fulfillment center, most returns are processed within a few days. As soon as the return is inspected, confirmed, and complete you will receive an email acknowledging your return.
If your return is taking longer than anticipated (per the timeline above) please open a ticket.
Please securely package the items you are returning and ensure that you include a copy of the invoice in your return package or:
- Order #
- List of items you are returning
- Reason for return
Thank you for choosing Androtics!