Follow

How do I get a copy of my invoice?

The shopping cart creates an order confirmation email that is immediately sent to your registered email upon ordering anything from AndroticsDirect/SmartMones. This email contains the same basic information as your invoice. Please be sure to add: orderdept@androticsdirect.com to your email address book to ensure your Phero-emails are not accidentally flagged as SPAM. If for any reason you did not receive the email containing your order invoice, follow the steps below.

  1. Login to www.AndroticsDirect.com (Login is found on the left-hand side under 'Categories' about half-way down the page).
  2. Once you are logged in on the right hand side under 'Your Cart' please select 'Orders and Tracking'. This will take you to the 'Order Management' page.
  3. Once on the 'Order Management' page, hit the 'Search' button to bring up your past orders.
  4. Find the order for which you need the invoice and select it by clicking on the order number link. This will take you to the 'Order Details' page.
  5. Once on the 'Order Details' page hit the 'Print Invoice' button. This will bring up the original invoice.

Thanks for being the best part of our business, our customers!

0 Comments

Please sign in to leave a comment.
Powered by Zendesk